At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we’ve helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps and Air Conditioning. Since 2017 we are part of Vector Limited, so you know we are backed by one of New Zealand’s largest companies.
The role:
Our passionate and motivated Auckland team have an opportunity for a Digital and Application Specialist to join our high performing Business Systems team. We offer a friendly and inviting team environment with full training and ongoing support provided. If you enjoy problem solving, building relationships, and working with a variety of people across New Zealand, keep reading!
In this dynamic and fast paced role, you will showcase your proactive eye for detail, identifying opportunities to enhance our processes and solve problems as they arise. Working collaboratively with a diverse group of business users, you will have the opportunity to contribute your knowledge to various IT solutions and projects.
Exceptional communication skills, problem solving and being self-motivated will come naturally to you, along with a desire to learn, grow with the business and develop your career. There are times when life can be very busy in our office, so having the ability to remain calm under pressure is important for all of us. Supported by the Business Systems Manager, your role will be varied and interesting.
Key aspects include responding to and resolving open tickets by providing first and second line incident support to end users for our systems and applications; performing problem investigation, root cause analysis and evaluating solutions, as well as collaborating with external vendors to coordinate IT projects. You will work closely with our internal customers so the ability to communicate confidently, ask great questions and translate those requirements into digital solutions is a must.
To succeed in this role, we’re looking for someone with experience in the following areas:

• Experience in a similar role such as a technical service desk environment
• Microsoft Dynamics NAV or Business Central
• Microsoft Dynamics 365 for Customer Engagement
• Data modelling, SQL query and reporting tools
• SharePoint, Power Apps, Power Automate, Power BI and report writing (we are open to the right candidate that is keen to develop the capability)
• A customer-centric attitude and a collaborative approach to resolving and implementing initiatives

What’s on offer
This is an opportunity not to be missed. At HRV we are committed to our team of over 200 staff, we’re here to develop your skills, create a diverse and respectful workplace and ensure that you succeed with us. You’ll be offered a competitive salary, and the opportunity to grow your skills and make a real difference in a supportive, high-performing team.
We also offer a great range of benefits including:

• Laptop included
• Flexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life.
• Paid Birthday Leave – take the day off on us!
• Employee Assistance Programme
• Employee Recognition Programme (quarterly and annual awards to mention a couple)
• Staff discounts on a range of great brands (Noel Leeming, Place Makers, Repco, Torpedo 7, Pita Pit and many more)
• Access to our employee benefits portal (discounted movie tickets for Event and Hoyts Cinemas, discounted gift cards for stores like Countdown, Farmers, The Warehouse, Briscoes and more)

HRV engages a workforce made up of individuals with diverse skills, values, backgrounds and experiences. HRV respects and values people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion.
Please note, all applicants must have the legal right to work and live in New Zealand. Successful candidates will be required to undergo a preemployment drug and alcohol test and relevant background checks.
We are an accredited employer with NZ Immigration
To learn more about us visit www.hrv.co.nz.

Job Types: Full-time, Permanent

Te tūranga – The role Our Payments and Clearing team is growing and transforming to provide the market with a future focused payments environment. We are offering a supportive and flexible work environment where you’ll be encouraged to collaborate, use your initiative and build strong relationships with a number of stakeholders. The Payments and Clearing Officer is responsible for supporting the Exchange Settlement Account System (ESAS) and Real-Time Gross Settlement (RTGS) to ensure that transactions between financial institutions are settled as per agreed timelines. In this role you’ll provide excellent customer service to our internal and external stakeholders of both NZClear and ESAS systems, including other key Financial Market Infrastructure providers (Registries and NZX). You will also need to work collaboratively with your fellow team members. The Payments and Clearing Officer role may involve shift work (Rostered, mornings only 7:30am – 4:00pm & 8:00am – 4:30pm). This is a full time fixed term role through to 31 August 2023. Ō pūkenga – About you To be successful in this role you will bring:

• Strong communication skills with the ability to communicate with a range of stakeholders
• A background in the banking or financial market sectors
• Reconciliation experience
• A demonstrated ability to work well under pressure
• A passion for mastering new systems with the ability to learn quickly
• Knowledge of payments clearing systems
• Experience with NZClear, ESAS or SWIFT is advantageous.

Ngā painga – What we offer We offer an inclusive and flexible working environment to enable our people to bring their whole selves to work and embrace each other’s uniqueness. Our benefits include flexi-leave, wellness package, working from home subsidy, generous parental leave provisions, a range of learning and development opportunities, and access to numerous social, networking and sporting activities. Ko wai matou – Who we are We are New Zealand’s central bank. The Reserve Bank of New Zealand – Te Pūtea Matua We’re Kaitiaki (guardians) of New Zealand’s financial ecosystem – enabling economic wellbeing and prosperity for all New Zealanders. We do all we can to support, a sustainable, productive and efficient economy built on integrity, innovation and inclusion. We’re building diversity and inclusion into everything we do. Our differences seed our innovation and help us deliver our best work – reflective of the needs of society. We welcome and value knowledge of Te Ao Māori, Te Tiriti and Tikanga. So come join us if you’re wanting that something more Bring your talent, curiosity and expertise and we’ll help you do the rest. You’ll be part of one of the world’s most trusted and respected central banks. We’ll invest in you. And with you, we’re investing in New Zealand. We’re unreservedly for New Zealand. But we’re not reserved. To find out more please review the position description and for specific queries contact Renee Comis on renee.comis@rbnz.govt.nz Please submit your application, CV and Cover Letter online by midnight Sunday 18th September 2022.